Monday - July 22 - 1:00 pm - 4:45 pm
Establishing and maintaining an organizational culture of safety requires strong and active leadership based on four cornerstone strategies: measurement, accountability, good relationships and discretionary effort. But it takes more than checking boxes. Each of these cornerstones must be thoughtfully implemented. What gets measured, and how, can either find gaps and encourage healthy ways to close them—or incentivize caregivers to lie, obscure or deceive management. Accountability comes in two forms: blame and shame or a forward-looking approach that acknowledges mistakes and focuses on safety improvements to prevent future mishaps. Great safety cultures are characterized by good relationships at all levels, which enable honest, two-way conversations about what is working and what isn’t. Finally, many people think of safety only as compliance with procedures and policies. However, to create a high-performance EMS safety culture, discretionary effort above and beyond compliance is necessary. In this interactive session, we’ll break down the development of a culture of safety into components that are easy to understand and simple to start implementing.
You will learn how to:
Faculty includes leading safety experts from the industry. Ben Abes, MPH, serves as director of public safety for emergency response and communications and EMS chief in Lee County, Florida. Joe Coons is director of safety and communications for LifeFlight-Eagle, a regional non-profit air medical program based in Kansas City. Ron Thackery, JD, CEO of the Thackery Group, formerly served as senior vice president of AMR, overseeing its nationwide safety and risk management programs. Lee Varner, MSEMS, is the director of EMS services for the Center for Patient Safety and a certified professional in patient safety.
Sponsored by the Center for Patient Safety